Difference between revisions of "Support"

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'''GETTING HELP'''
 
'''GETTING HELP'''
  
You can call our support staff between 8.30am and 5.30pm. So if you have problems with your internet connection or your e-mail account, please do not hesitate to call us at eis.net, our staff will be happy to help you out. :)
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You can call our support staff between 8.30am and 6.30pm. So if you have problems with your internet connection or your e-mail account, please do not hesitate to call us at eis.net, our staff will be happy to help you out. :)
 
 
Brisbane '''07 3229 9044'''  Interstate '''1800 655 244'''
 
  
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Brisbane '''07 3229 9044'''
 
You can also email our technical staff any time at '''support@eis.net.au''' with questions or fault reports. Please include your username or ADSL service(FNN) number in the email as well as means of contacting you, such as a phone number or your main email address.
 
You can also email our technical staff any time at '''support@eis.net.au''' with questions or fault reports. Please include your username or ADSL service(FNN) number in the email as well as means of contacting you, such as a phone number or your main email address.
  
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'''[[EMAIL SETTINGS]]'''
  
'''USAGE STATISTICS'''
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For various operating systems.
  
To view your usage/connection statistics, or to see how much prepaid time you have left.
 
  
[http://www.eis.net.au/pages/eis.net/statistics.php click here]
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'''[[homepage |HOMEPAGE HELP]]'''
  
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How to get your personal homepage online at http://users.eis.net.au
  
'''HOMEPAGE HELP'''
 
  
Having trouble getting your homepage at http://users.eis.net.au have a look [[homepage | Homepage Help]]
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'''[http://www.eis.net.au/pages/eis.net/statistics.php USAGE STATISTICS]'''
  
 
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To view your usage/connection statistics, or to see how much prepaid time you have left.
'''[[Dialup_Modem_Settings |DIALUP MODEM SETTINGS]]''' For various operating systems.
 
 
 
 
 
'''
 
[[EMAIL SETTINGS]]''' For various operating systems.
 

Latest revision as of 11:09, 11 December 2015

GETTING HELP

You can call our support staff between 8.30am and 6.30pm. So if you have problems with your internet connection or your e-mail account, please do not hesitate to call us at eis.net, our staff will be happy to help you out. :)

Brisbane 07 3229 9044 You can also email our technical staff any time at support@eis.net.au with questions or fault reports. Please include your username or ADSL service(FNN) number in the email as well as means of contacting you, such as a phone number or your main email address.


EMAIL SETTINGS

For various operating systems.


HOMEPAGE HELP

How to get your personal homepage online at http://users.eis.net.au


USAGE STATISTICS

To view your usage/connection statistics, or to see how much prepaid time you have left.